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Bad weather, court fees and cancellation

In the event of bad weather I’ll call or text if postponement or cancellation is necessary. Always assume a booked lesson will take place unless you hear from me.

Court bookings are made online by me, often well in advance to ensure availability, and paid for at the time of booking rather than on the day of play.

I operate a 24-hour notice cancellation policy but would appreciate more notice where possible. I generally charge the full lesson fee i.e. coaching fee and court fee when you give less than 24 hours’ notice. There’s no coaching charge for lessons cancelled or postponed with at least 24 hours' notice but the court fee remains payable if I've paid it before receiving notice of cancellation, irrespective of how much notice is given. This is because LB Camden, who run the courts at Kilburn Grange and Waterlow Park, operate a 'no refunds' policy on court bookings. Paid court bookings can be carried over only in the event of postponement due to bad weather, and even then at the discretion of LB Camden.

So for the avoidance of doubt, while I don't charge a coaching fee for lessons either cancelled or postponed with at least 24 hours' notice or because of bad weather, the court fee may still be payable - sorry!

 
 

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